Support and Questions
Transferring orders into SMART Systems and placing the Order
Once a staff member has created an order through SMART eR, their order will need to be transferred into SMART Systems to create the purchase order, routed according to your district’s policies/procedures, and then transferred back to Express for their order to be placed. For more information on this process, please read the step-by-step user guide below:
Step-by-Step Guide: How To Transfer a Web Order from SMART eR
How to Voucher a Payment in SMART Systems
Express allows members to create a single cart with items from multiple vendors. Express is not a vendor, but a method of aggregating orders for easy price comparison and shopping. Once the order is placed, Express automatically divides the order out to each appropriate vendor. Each vendor will ship the items and invoice the school. Once you receive the invoices, it is easy to pay them by reassigning them through a voucher in SMART Systems. If you have not done this before, please read the following step-by-step guide. Thanks to the folks who work with SMART for helping us create this guide!
Updated information coming soon!
Step-by-step Guide: How to Create a Voucher Payment